Frequently Asked Questions
Everything you need to know about Motoraas car support membership
All Questions
Membership
Services
Pricing
How It Works
Membership
What is Motoraas?
Motoraas is a friendly car support club that helps drivers with all their car needs. For just £3 a month, we handle the stress of car maintenance, book garages for you, negotiate prices, and provide expert advice when you need it most.
How do I join Motoraas?
Simply visit our join page, fill in your details including your car registration, and choose between monthly (£3) or yearly (£36) membership. No contracts, cancel anytime.
Can I cancel my membership anytime?
Yes! There are no contracts or cancellation fees. You can cancel your membership at any time and you'll continue to receive support until the end of your current billing period.
What happens if I have multiple cars?
Each car requires its own membership as we track specific vehicle details, MOT dates, and service history. However, we offer family discounts for multiple vehicles - contact us for details.
Services
What services do you provide?
We help with MOTs, services, repairs, and any car-related issues. We find trusted garages, negotiate prices, handle all communication, provide reminders for important dates, and offer expert advice when you need it.
How do I get help when I need it?
Simply raise a ticket through our platform telling us what you need help with. We'll then find trusted garages, get quotes, and handle all the communication for you. You just choose the best option for your budget and needs.
Do you work with specific garages?
We work with a network of trusted, vetted garages across the UK. Garages want our business, so they provide competitive pricing and priority service to our members. We only recommend garages that meet our quality standards.
What if I'm not happy with the service?
We're committed to excellent service. If you're not satisfied with any aspect of our support, contact us immediately and we'll make it right. We also monitor garage performance and remove underperforming partners from our network.
Pricing
How much does Motoraas cost?
Motoraas costs £3 per month or £36 per year. There are no hidden fees, setup costs, or additional charges. The annual plan saves you money with no monthly payment fees.
Are there any additional costs?
No additional costs from us! You only pay for actual car work (MOTs, services, repairs) directly to the garage. We don't charge extra fees, commissions, or markups on garage services.
How much money can I save?
Members typically save £240+ annually through better garage prices, avoiding unnecessary work, and our expert negotiations. Many save this much on a single service or repair job.
What about the monthly prizes?
Every month, members are automatically entered to win prizes including £200 cash, free MOT tests, fuel vouchers (£50-£200), and car wash packages. No extra steps required - just being a member enters you!
How It Works
How does the process work?
It's simple: 1) Raise a ticket telling us what you need, 2) We handle it by finding garages and negotiating prices, 3) You choose the best option for your budget and needs. We do all the hard work for you.
How quickly do you respond?
We aim to respond to all tickets within 24 hours on working days. For urgent issues, we prioritize and often respond much faster. Emergency breakdown situations get immediate attention.
Do you provide reminders for MOTs and services?
Yes! We track your MOT and service dates and send proactive reminders well in advance. You'll never miss an important deadline again, and we can arrange everything for you.
What areas do you cover?
We provide support across the entire UK. Our network of trusted garages covers England, Scotland, Wales, and Northern Ireland, so you're covered wherever you are.
Can I still use my preferred garage?
Absolutely! If you have a preferred garage, we can liaise with them on your behalf, get quotes, and handle the communication. We're here to support you however you prefer to manage your car maintenance.
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Still have questions?
Our friendly team is here to help you with any questions about Motoraas